FAQs

Frequently Asked Questions

We offer Domestic shipping across the United States.

Shipping usually takes between 3-5 business days after order is placed. Holidays and weekends are not considered business days.  

Unfortunately, we do not provide refunds or returns, all sales are final. However exchanges can be made up to one week after receiving your order. Items must not be worn, torn, or damaged. If returned item is in good condition, it can be exchanged. 

Unfortunately, we currently do not provide International shipping. 

Unfortunately, we are unable to cancel orders once they are placed.

Contact customer service to change your shipping address. The shipping address can only be changed before the order has shipped.

Currently all NEVR BRND™ products are sold exclusively on our website. 

To be notified of any restock, please sign up for our email notifications. 

We accept all major credit cards (Visa, MasterCard, Amex, Discover), Shop Pay, PayPal, ApplePay, and Google Pay.